If you already have had an Octel system installed in your business to handle your communication needs for the past few years then you would have also realized that those happy times are due to end. However, instead of being dejected, you can move to happier times by migrating to a current platform that can offer years of support and upgrades.
Although you might still be content while using the Avaya Octel platform for all your telephony needs including voice, messaging, fax, and email communications, you would also have known that Avaya had announced end-of-support to all hardware and software applications by 2011. Since this announcement was made in 2006, it would have given you enough time to upgrade all your Octel hardware and software applications from Avaya or its channel partners wherever possible so as to remain with a fully working system until now. However, since you will no longer be able to upgrade your Octel products including the Octel 200/300 series, VMX 200/300 series, and the Octel 250/350 series and their software applications, your business could be left far behind in terms of technology in the coming times.
Worse, you might find fewer Avaya Support Companies coming to your rescue in the coming months if you insist on sticking to the same discontinued platform as technicians do need to continually move on to newer platforms and learn the latest software applications that have been introduced by Avaya. This could lead to frequent disruptions or even a complete collapse of your telecommunication infrastructure, however large or small your company might be, since one software glitch is all that is needed to halt communications. If you think that moving to refurbished products might help then you should understand that you will still require matching software to be installed in those discontinued Octel products as well as require software support for the same.
You should make it your top priority to contact a highly knowledgeable Avaya Octel Support Company that has enough expertise in Octel upgrades to keep you running until you can migrate to another Avaya platform that can also boost your communication capabilities so as to impress your employees, clients and your competitors too. A capable Avaya Support Company that can also transfer your recordings as well as your messages to the new platform should be preferred so that you can instantly adjust to your new platform without losing precious information.
You should also choose a support company that can offer the best level of training to your employees so that they can quickly adapt to the latest platform without getting alarmed or causing hardships to your clients, vendors, or sister offices that might be in another state or country. If your business has grown over the years then your Octel upgrades will also need to factor in your new requirements and shift to a flexible platform that offers many more functions to ensure that your business remains competitive in the coming times.
While you might have become completely dependent on your Avaya Octel communication system in the past few years, the time has certainly gone to upgrade your system any further. You should seek out a new platform with the help of a proficient Avaya partner channel so that your migration proceeds smoothly even as you bid a nostalgic goodbye to your faithful Octel system.
Converged Communication Systems provides best-in-class IP Telephony / Unified Communications solutions, and delivers pro-active support services for businesses of all sizes nationwide. For more information visit: http://www.convergedsystems.com
