As of course is well known at this time, Avaya has acquired a large portion of the Nortel company, including thousands of employees and much of their technologies and services. For Milwaukee Nortel customers, this means that you need to get on board with partners with experience to help your new needs and assist you as you progress through this journey, changing from Nortel to Avaya. 

Avaya laid out a plan they called their roadmap that is basically the design for how they will precede over the next few years. This includes how they will integrate Nortel products and technologies into their own, and how they will make them both work. It also sets out timetables for when certain products and product lines will be ended or upgraded, so that partners and clients can adequately. 

The timetable for most of these Nortel legacy products is between one and three years. For Nortel customers in the Milwaukee area therefore it's important that you understand what you'll need to do and you align yourself with a partner who will be able to meet your needs in terms of providing high quality support and service, providing upgrades, installations and implementations and much more. 

Converged Communication Systems is a leader in this area and is one of the top Avaya business partners in North America. This means that they have all of the experience needed to help you with your own needs. They have a highly trained staff team that will be up to the task no matter what your company does or how large it is. Converged has experience working with small businesses as small as 5 employees and huge enterprises with tens of thousands of employees, sprawling complexes and more. 

Adding to this team of seasoned Avaya experts, Converged is now also fully staffed with experienced Nortel technicians for the Nortel Milwaukee area. This means that CCS has both sides of the equation covered. On the one hand you have the Avaya staff who know the existing products and framework and will have no problems moving forward and on the other hand you have the Nortel staff who will be able to handle all current servicing and support needs and help adjust and adapt in the future as well. 

So if you're in the Milwaukee region and you're dealing with Nortel legacy products and solutions, then you have to get on board with an existing Avaya support partner as soon as possible. The roadmap has been laid out and the time until real big changes take effect is between one and three years. So find a high quality partner, such as one of the best in North America, Converged Communication Systems, and you'll be on your way in no time at all with top level support, upgrades and all kinds of customer service and business needs.

For more Avaya and Nortel information, go to http://www.convergedsystems.com