Until recently, most small and medium businesses have been pretty much ignored by VoIP systems. There is a forum that can be visited at TMC where people are pleading for help looking to purchase the right VoIP for small business. Presently the one that is being recommended is a small business solution offered by Avaya Unified Communications. It's called the Avaya IP Office-Small Office Edition. It provides an all-in-one converged solution for communications conducted in a small business office or home office.
An example of a sample application would be that one manager can be working remotely but can be connected to different workers home telephones through the Avaya IP Office-Small Office Edition. This allows us working executives the ability to host a Web conference while still monitoring all the incoming calls conducted via a laptop connection. It also gives us working professional the ability to direct all business and personal phone calls to the correct phone at the correct location.
This communication solution comes with a number of different configuration options that allow connectivity between 2 to 28 different users combined with a variety of different features making this quite the source for flexible data connectivity while providing many other features. These would include an easy to install desktop unit with a virtual plug-and-play feature. It also allows for secure VPN networking including built-in voicemail with an auto attendant all operating through Wi-Fi.
This Avaya product is also available in four different variables providing extensive mixes for both analog and digital extensions along with analog trunks providing Vo IP capacities. Up to a maximum of 28 extensions can be supported depending upon which model was chosen. These extensions include four analog, 16 IP and eight digital. Each model comes with two different Ethernet switches - one is a a four-port switch (Layer 2). The other is a dedicated WAN port (Layer 3) switch. This makes this system ideal for connecting to different broadband services such as cable and DSL. The system can be quickly configured by using VoIP as the standard choice providing a definitely secured voice and data networking capability through the broadband connection.
When encountering frame relay applications, this product does support additional WAN slots supporting other types of network connections including X21, V35 and leased BRI lines. There are twin PCMCIA memory card sockets located on the back of the unit along with a wireless LAN card when the system is being used as an access point. That's correct. Not only is it a fully featured VoIP-enabled PBX possessing integrated voicemail with an auto attendant, it also acts as a Wi-Fi Access Point. Since the system has such a high valued features, it is no wonder that organizations such as TMC labs has even impressed.
This communication system also has an audio port where external music can be plugged in to use it as a hold source. Codecs employed by all four product variables include both G.721.1/G.771 and G.729a. However, the WAN expansion card can only provide a single connection. But, line speeds up to 2Mbps are easily supported through the interface although it is typically labeled for 1.544 Mbps.
As a small office solution, the Avaya IP Office communications product combines several really important features in one easy-to-use system. It covers all bases with its built-in LAN switch, Internet access, firewall, router, voicemail, secured VPN capabilities plus much more.
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